Privacy Policy

Last updated: June 10, 2025

Fort Worth Heat and Air (“Company”, “we”, “our”, or “us”) respects your privacy and is committed to protecting it through this Privacy Policy.

This Privacy Policy describes how we collect, use, disclose, and safeguard your information when you visit our website https://www.fortworthheatandair.com, use our services, or contact us.

1. Information We Collect

We collect personal information you provide directly to us when you:

  • Submit a contact form
  • Book an appointment
  • Request a quote
  • Communicate with us via email or phone

This information may include:

  • Full name
  • Phone number
  • Email address
  • Service address
  • Service details
  • Payment details (if applicable)

We may also collect non-personal information automatically such as:

  • IP address
  • Browser type
  • Pages viewed
  • Referring website
  • Time and date of visit

2. How We Use Your Information

We use your information to:

  • Provide HVAC services
  • Respond to inquiries or appointment requests
  • Process payments
  • Improve website functionality and user experience
  • Send follow-ups, service reminders, or promotional content (you may opt out at any time)

We do not sell or rent your information to third parties.

3. Sharing Your Information

We may share your information with:

  • Trusted third-party service providers (e.g., scheduling software, payment processors)
  • Legal authorities when required to comply with law or protect our rights

All third parties we work with are required to respect your privacy and use your data only for specified purposes.

4. Cookies and Tracking Technologies

Our website uses cookies and similar technologies to improve your browsing experience and analyze traffic.

You can choose to accept or decline cookies through your browser settings. Note that disabling cookies may affect site functionality.

5. Data Security

We implement appropriate security measures to protect your personal data from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet is 100% secure.

6. Your Rights and Choices

You have the right to:

  • Access the personal data we hold about you
  • Request corrections or updates
  • Request deletion of your data (subject to legal or service obligations)
  • Opt-out of marketing communications

To exercise your rights, email us at: info@fortworthheatandair.com

Our website may include links to other websites. We are not responsible for the content or privacy practices of these sites. Please review their privacy policies before sharing your data.

8. Children’s Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect data from minors. If you believe a child has provided us with personal data, please contact us, and we will delete it.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated date. Continued use of our Site means you accept the changes.

10. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us:

Fort Worth Heat and Air
📍 308 N Beach St, Fort Worth, TX
📞 (817) 800-0340
📧 info@fortworthheatandair.com
🌐 https://www.fortworthheatandair.com